Shipping policy

  • Order Processing Times: State how many business days it takes to prepare an order before it ships (e.g., 1–3 business days).
  • Shipping Costs: Clearly list flat rates, weight-based fees, or free shipping thresholds (e.g., "Free shipping on orders over ₹5,000").
  • Delivery Estimates: Provide estimated delivery windows for different methods, such as Standard (5–7 days) or Express (1–2 days).
  • International Shipping: If applicable, specify which countries you ship to and mention that customers are responsible for any customs duties or taxes.
  • Order Tracking: Explain that customers will receive a tracking number via email once their package has been dispatched.
  • Service Interruptions: Briefly mention that delays may occur due to external factors like holidays or weather.