Refund policy
- Return Window: Specify the timeframe (e.g., 14, 30, or 90 days) from the delivery date that customers have to request a return.
- Item Condition: State the required condition for returns, such as unused, with tags, or in original packaging.
- Refund Method: Clarify if refunds are issued to the original payment method, store credit, or through exchanges.
- Shipping Costs: Clearly state who pays for return shipping—the customer or the business.
- Final Sale Items: List any products that are ineligible for return, such as perishable goods, custom items, or personal care products